Welcome every community member at the right time

A Slack onboarding bot for welcoming community members

Cosy sends up to 10 timed welcome DM sequences after a member joins your Slack community. Choose whether each message comes from you, a team member or the Cosy bot—and spread useful information over days or weeks.

Up to 250 community members free. No credit card required.

A welcome process that does not depend on perfect timing

Give every new member a useful start

Welcome every joiner

Trigger the same considered welcome whenever somebody joins—even outside your working hours.

Spread information over time

Use delays to introduce channels, community habits and next steps without one overwhelming first-day message.

Preserve a human voice

Send from you or a team member when a reply matters, or use the Cosy bot for information-only steps.

Configured inside Slack

How Cosy’s Slack onboarding bot works

Build a sequence once, then let Cosy deliver it consistently as community members arrive.

  1. 1

    Create up to 10 sequences

    Set up distinct welcome journeys for the different groups joining your community.

  2. 2

    Choose the sender

    Select yourself, another team member or the Cosy bot for each sequence.

  3. 3

    Customise messages and delays

    Add the member’s name, links and emoji, then send immediately or after minutes, hours or months.

  4. 4

    Let Cosy deliver the welcome

    When a member joins the Slack workspace, Cosy starts the sequence automatically.

Adapt the sequence to the reason people joined

Three community onboarding journeys

The examples below show how different communities might sequence information. They are illustrative—not customer claims.

Professional community

Help members find relevant peers

  1. Share the community guide
  2. Prompt a useful member profile
  3. Invite them to opt into introductions
Membership community

Make the benefits easier to use

  1. Explain the most valuable channels
  2. Surface upcoming ways to participate
  3. Check whether they need help
Customer community

Guide people towards useful resources

  1. Point to product help and guidelines
  2. Show where to ask questions
  3. Introduce ways to learn from peers

Clear scope

Community welcome messages—not employee administration

Cosy is a Slack community management tool, not an HRIS, employee checklist or document-signing system. It helps after a community member is already inside your workspace.

  • Cosy does not create Slack accounts or invitations.
  • Messages sent from the Cosy bot do not accept free-text replies.
  • Messages sent from you or a team member can be replied to normally.
  • Cosy does not track employee tasks, approvals or compliance documents.

Choose the right level of automation

Cosy versus a Slack welcome workflow

Both approaches can send a welcome message. The useful difference is whether you want to maintain the workflow yourself or configure a community-focused sequence.

CapabilityCosySlack welcome workflow
SetupConfigure sequences inside CosyBuild and maintain a Slack workflow or app
SequenceUp to 10 timed welcome sequencesThe example tutorial sends a channel welcome message
SenderYou, a team member or the Cosy botThe workflow or app identity
Broader community workAlso includes introductions, directory, highlights and moderationExtend the workflow with your own Slack development

Slack’s official developer tutorial explains how to build an event-triggered welcome bot using the Deno Slack SDK. Review the Slack welcome bot tutorial if you prefer a do-it-yourself workflow.

Keep helping after the welcome

Connect onboarding to the rest of your Slack community

A welcome sequence gets somebody started. Cosy can then help them meet other members, create a searchable profile, find useful conversations and keep public channels healthier.

See how Cosy’s features work

Slack onboarding bot FAQs

What is a Slack onboarding bot?

A Slack onboarding bot automatically sends welcome information when somebody joins a workspace. Cosy is designed for community-member onboarding and can deliver a sequence of timed direct messages rather than one large welcome message.

When does Cosy send onboarding messages?

Cosy starts the chosen onboarding sequence when a new community member joins your Slack workspace. Each message can be sent immediately or delayed by minutes, hours or months.

Who can Cosy onboarding messages come from?

You can configure messages to come from you, another team member or the Cosy bot.

Can new members reply to Cosy onboarding messages?

Members can reply normally when a message is sent from you or a team member. Messages sent from the Cosy bot do not accept free-text replies.

Does Cosy invite people to Slack or replace HR onboarding software?

No. Cosy does not create Slack accounts or invitations and is not an HRIS, employee checklist or document-signing system. It welcomes community members after they join your workspace.

Give every new member the same considered welcome

Set up community onboarding that keeps working when you log off

See the Free and Pro plans, then install Cosy in your Slack community when you are ready.

See plans and install Cosy